Privacy Policy

Last updated: December 1, 2024

At Searlo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our search API services.

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and payment information (processed securely by Stripe). We do not store credit card numbers.

Usage Data

We collect API usage data including search queries, request timestamps, response times, and error logs to improve our services and provide analytics.

Technical Information

We automatically collect IP addresses, browser type, device information, and cookies for security and service optimization.

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent activities

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. API logs are retained for 90 days. You can request deletion of your data at any time.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers (hosting, payment processing, analytics)
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Security

We implement industry-standard security measures including encryption (TLS 1.3), secure data centers, access controls, and regular security audits.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

7. GDPR Compliance

For EU residents, we comply with GDPR requirements. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.

8. Contact Us

For privacy-related questions or requests, contact us at:

[email protected]